Finnair Cancellation Policy | +1-800-315-2771.

Finnair's cancellation policy can vary depending on the type of ticket you've purchased, your destination, and other factors. It's important to check the specific terms and conditions of your ticket when booking, as well as the most up-to-date information on the Finnair website, as policies may change over time.  some general guidelines for Finnair's cancellation policy as of my last knowledge update in 2023:



  • Refundable Tickets:

  •  If you have purchased a refundable ticket, you can generally cancel your reservation and receive a refund, minus any applicable cancellation fees. The amount of the refund and the fees may vary based on the fare class and the time of cancellation.

  • Non-Refundable Tickets:

  •  Non-refundable tickets are typically cheaper but come with restrictions. If you need to cancel a non-refundable ticket, you may not receive a refund, but you might be able to use the value of the ticket as credit for a future Finnair flight. Be aware that change fees and fare differences may apply.

  • Cancellation Fees: 

  • The specific cancellation fees and conditions for your ticket will be outlined in your booking details. These fees can vary depending on factors such as your ticket type, fare class, and how far in advance you cancel.

  • Time Limits: 

  • The ability to cancel and receive a refund or credit may depend on how far in advance you cancel before the scheduled departure time. There is typically a deadline for canceling and applying for a refund.

  • Special Circumstances: 

  • In some cases, such as medical emergencies or unexpected events, Finnair may consider waiving or modifying cancellation fees. It's essential to contact their customer service as soon as possible in such situations.

To understand the specific terms and conditions of your ticket and to cancel or make changes to your reservation, you should:

  • Visit the Finnair website and log in to your booking using your booking reference or ticket number.

  • Contact Finnair's customer service or visit their ticket office for assistance.


How to Cancel Your Finnair Flight

To cancel your Finnair flight, you can follow these general steps. Keep in mind that the exact process and any associated fees or conditions may vary depending on the type of ticket you purchased and the specific circumstances of your cancellation. Here's a typical procedure:

  • Visit the Finnair Website:

  • Log into Your Account:

    • If you booked your flight online and have an account with Finnair, log in using your credentials. This will allow you to access your booking details.

  • Access Your Booking:

    • Once logged in, navigate to the "Manage Booking" or "My Trips" section. This is where you can find your current flight reservation.

  • Select the Flight to Cancel:

    • Locate the specific flight reservation you wish to cancel.

  • Review Cancellation Policies:

    • Review the cancellation policies associated with your booking. Pay attention to any fees that may apply, the refundability of your ticket, and the timeframes within which you can cancel.

  • Initiate the Cancellation:

    • Follow the on-screen prompts to initiate the cancellation process. You may be required to confirm your decision.

  • Provide Information:

    • You might need to provide specific information, such as your booking reference or ticket number, to proceed with the cancellation.

  • Confirm Cancellation:

    • Review the cancellation details, including any fees or refunds, before confirming the cancellation. Once confirmed, your flight reservation will be canceled.

  • Receive Confirmation:

    • After canceling, you should receive a confirmation email or a reference number for your cancellation. Keep this information for your records.

  • Request a Refund (if applicable):

    • If your ticket is eligible for a refund, you may need to submit a refund request separately. This can typically be done through the airline's website or by contacting their customer service.

  • Check for Voucher or Rebooking Options:

    • Depending on the circumstances, Finnair may offer voucher or rebooking options, especially during exceptional situations like flight disruptions or the COVID-19 pandemic. Be sure to explore these alternatives if they apply to your situation.

  • Contact Customer Service (if needed):

    • If you encounter any issues during the online cancellation process or have questions about your cancellation, you can contact Finnair's customer service for assistance.

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